Migration Case Manager / Junior Migration Agent

About the position

This position may suit either an experienced Migration Case Manager capable of managing matters with limited supervision, or a recently registered Migration Agent seeking to develop their skills across a broad range of migration matters.

The successful candidate must have at least two years of experience within Australian migration services and be confident managing matters from onboarding through to lodgement and post-lodgement follow-up.

Key responsibilities

• Manage a portfolio of migration matters and ensure each case progresses efficiently.
• Review client circumstances, information and supporting documents.
• Prepare visa, nomination and sponsorship applications across a range of subclasses.
• Draft supporting statements, submissions, correspondence and document requests.
• Liaise professionally with clients, employers and relevant third parties.
• Monitor deadlines, visa conditions and outstanding requirements.
• Maintain accurate and up-to-date electronic files and CRM records.
• Work closely with the Registered Migration Agent and other team members to ensure applications are complete, accurate and decision-ready.
• Provide migration assistance within the scope permitted by the candidate’s registration and level of experience.

Essential requirements

• At least two years of recent experience working in an Australian migration practice.
• A completed university degree.
• Strong knowledge of Australian visa processes and Department of Home Affairs requirements.
• Experience preparing employer-sponsored and/or general visa applications.
• Excellent written and spoken English.
• Strong attention to detail, organisation and deadline management.
• Ability to work independently and efficiently in a remote environment.
• Confidence using cloud-based document management systems and CRM platforms.

Highly regarded

• Fluency or professional proficiency in Italian and/or Spanish.
• Experience with employer-sponsored visas, including subclasses 482, 186 and 494.
• Experience with skilled, partner, student and temporary graduate visas.
• Current registration as an Australian Migration Agent, particularly for candidates applying at the Junior Migration Agent level.

What we offer

• Fully remote position.
• Supportive and collaborative team environment.
• Varied caseload across individual and employer-sponsored migration matters.
• Opportunities for professional development and greater responsibility.
• Competitive remuneration based on qualifications, experience and demonstrated capability.

How to apply

Complete the application form below and submit your CV together with a short cover letter outlining your experience in Australian migration services, the visa subclasses you have worked with, your qualifications and registration status, your language proficiency, your current location and availability, and your preferred working hours and salary expectations.

All applications will be treated confidentially.